Operations Assistant

Offsite Sample Storage

What is it that you do?

I oversee all the paperwork and operations of the samples and contracts.

What does your day-to-day job involve?

customer relations, data import, contract management, sample management, courier management

How long have you been working in the industry?

1.5 years

What qualifications do you have?

Bachelors diploma, NVQ's

How did you get into this role?

family business

What are you most proud of in your career?

That people have confidence in me and the safety of important samples

What do you like most about your job?

I always have something to do

Anything you particularly dislike?

It can be quite stressful

What qualities do you believe you need to succeed in this job?

good social skills, creative problem solving, eye for detail and being able to work in restricted conditions

What advice would you give someone wanting to get into your industry?

be able to be flexible and friendly

Finally, what is the strangest thing you have ever had to do in your working life?

I had to chase a bird and a cat out of the building.

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