Customer Success Engineer – Life Science Automation
Frankfurt
Competitive Day Rate
Do you have life science experience working with laboratory automation? Do you have customer-facing experience? Are you looking for an exciting and unique challenge with a rapidly growing business?
Our client are a rapidly growing and different life science organisation who specialise in laboratory automation solutions for their customers. Operating with a range of clients, they work across drug development and discovery as well as diagnostics. Due to growth, they are now looking to recruit a 2 Customer Success Engineers to join their team on an initial 6-month contract with potential to go permanent.
Responsibilities will include
- Working with customers to plan and establish solutions for their automation requirements
- Modifying scientific workflows into functioning solutions across a customer’s hardware and software needs
- Visiting customers across the Frankfurt area and surrounding areas
- Supporting the project lifecycle for clients and supplying technical specifications and custom solutions
- Working as a connection between the pre-sales and delivery teams
- Operating closely with product and engineering teams to translate customer requirements
- Generating documentation for large scale systems
To be considered for the role you will have
- Experience in life sciences customer facing positions
- Experience solving automation challenges within the lab
- Experience using Python
- Experience working closely with product and engineering teams
- Proven success in customer-facing environment within the life science automation sector
- Be used to travelling to client sites
- Experience with benchtop lab equipment such as Liquid Handling and plate readers.
- Experience with engineering automated solutions
- Experience with software platforms and laboratory systems
- Prior experience with project management tools (Asana, Jira, etc.)
You will be rewarded with a friendly, inclusive working environment and competitive day rate, as well as the opportunity to join a great business at an exciting time.
For more information or to apply, please contact Chris Vinter.
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