Technical Specialist - Life Sciences / Diagnostics


£30,000 - £35,000

REF: CRP1124

Are you interested in providing first line technical support? Do you have laboratory experience? Do you want to bridge the gap between technical and commercial operations?

Key Information

  • South East
  • 01423 813520
  • Full-time, Permanent
  • 14-07-2021
  • £30,000 - £35,000
Apply

Job Description

We are currently tasked with recruiting a technical specialist to work for a leading life science company renowned for empowering employees through mental stimulation and financial reward. 

The role is focused on providing support to both internal stakeholders and external customers.

Main Responsibilities

  • Provision of first line support to customers and company employees for product information and application, including responding to telephone and email enquiries.
  • Update the company Technical Library.
  • Provide assistance for projects, MSC’s and tenders as required.
  • Demonstration of products and production of demonstration materials, assisting sales as required.
  • Provision of installation, breakdown and preventative maintenance cover, including all necessary documentation, as required and on time to meet department targets.
  • Investigation, documentation and resolution of customer complaints, including liaison with relevant suppliers, in a timely and professional manner.
  • Provision of customer feedback and market information to appropriate sales and marketing personnel, including information required for Managed Service Contract reports.
  • Provide on-site or virtual product training for end users and employees as required. 
  • Maintain product training materials for use in-house and for customer training.

To be considered...

Skills / competencies

  • Qualification to degree level in biomedical or life science, with laboratory experience.
  • Good communication, IT, organisational and time management skills.
  • Ability to work efficiently with attention to detail and accuracy. 
  • Must be able to work on own initiative and as part of a team.
  • Good at problem solving, logical thinking and strategic planning.

In return you will receive competitive salary and benefits package along with an excellent working environment and company culture. This role offers fantastic progression opportunities within a rapidly expanding organisation.  

For more information or to apply, please contact Graham Fish

Apply

Back to Job Listings


Apply for Technical Specialist - Life Sciences / Diagnostics

Or call us to find out more on 01423 813520

A copy of your application will be sent to this address on submission
Relocate
Right to work in the UK
No file selected

Optional - Answering these questions helps us to match you with other potential jobs
Annual Salary Requirements
Type Preferred

Thank you for submitting your application for Technical Specialist - Life Sciences / Diagnostics

We will be in contact shortly regarding your application. In the meantime, brush up on your interview techniques below with our handy blog post tips.

You might also be interested in...

Production Radiochemist

Very Competitive

Yorkshire and Humber

Full-time Permanent
Looking for an exciting, challenging and rewarding opportunity within the radiopharmaceutical industry? Do you have clean room experience manufacturing licenced pharmaceuticals? Are you experienced within a GMP regulated environment?

Head of Quality Assurance

Negotiable Dependent on Experience

South East

Permanent
Are you an accomplished Quality Assurance Professional? Do you have excellent knowledge of GLP? Are you looking for a new challenge with a well established and highly regarded organisation?

Analyst

Negotiable Dependent on Experience

South East

Permanent
Are you a recent Chemistry Graduate or Early Career Analyst? Do you have practical laboratory experience? Are you looking for an opportunity with fantastic progression opportunities?
Website designed by Extreme
ns-tick arrow-down arrow-down calendar icon clock marker icon-mobile pound icon-search icon-facebook instagram icon-linkedin icon-twitter